How to find your device

Not sure which device you have? Here's how to check.

• 1Check the back of your device — the model is usually printed there (e.g. iPhone 15, iPad Pro).
• 2iPhone / iPad: go to Settings → General → About → Model Name.
• 3Android: go to Settings → About Phone → Model.

How to find your MiO software version

Only takes a few seconds to find inside the app.

• 1Open the MiO app on your device.
• 2Navigate to the main dashboard screen.
• 3Tap the menu icon in the top left corner to open the navigation menu.
• 4Your version number will be listed there — it looks something like 1.7.1114. Enter the full number into this field.

How to find your OS version

Enter the version of iOS or Android running on your device.

• 1iPhone / iPad: go to Settings → General → About → iOS Version.
• 2Android: go to Settings → About Phone → Android Version.
• 3Enter the full version number here, e.g. 17.4 or 14.